Privacy Policy for JPG to Excel Converter

Introduction

Welcome to JPG to Excel Converter! We are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our online image-to-Excel conversion service.

Information We Collect

1. Account Information

• What We Collect: Your name, email address, password, and other registration information
• Purpose: To manage your account, provide customer support, and distinguish between free/premium user privileges

2. Uploaded Image Files

• What We Collect: JPG, PNG, JPEG, WebP, and other image format files you upload
• Purpose: To use AI/OCR technology to recognize table data in images and convert them to Excel format
• Storage Duration: Files are temporarily stored on our servers and automatically deleted within 24 hours after processing

3. Conversion Records

• What We Collect: Conversion task records, batch information, conversion status, error logs
• Purpose: To track conversion progress, provide service support, and improve service quality
• Storage Duration: Conversion records are automatically cleared after 30 days

4. URL Upload Records

• What We Collect: Image URL addresses you provide
• Purpose: To download images from specified URLs for conversion processing
• Note: We do not permanently store these URLs; they are only used for single conversion tasks

5. Cloud Storage Integration Information (Premium Feature)

• What We Collect: Authorization tokens for Google Drive and Dropbox
• Purpose: To import image files from your cloud storage accounts
• Note: We only obtain read permissions and will not modify or delete files in your cloud storage

6. Device and Usage Information

• What We Collect: Device type, operating system, browser information, IP address, usage frequency
• Purpose: To optimize website performance, ensure service compatibility, and analyze usage patterns

7. Cookies and Local Storage

• What We Collect: User preference settings, login status, temporary upload progress data
• Purpose: To improve user experience, maintain login status, and remember user settings

8. Payment Information

• What We Collect: Payment plans, transaction records, billing address (we do not store credit card information)
• Purpose: To manage subscription services, process billing, and provide premium feature access

Data Processing Methods

AI Recognition Processing

• Your image files are processed through our AI/OCR services for table data recognition
• Recognition processing occurs in a secure server environment
• Original image files are automatically deleted after recognition is complete
• Recognition results are only used to generate Excel files and not for any other purposes

Secure File Storage

• All uploaded files are encrypted during storage
• We use secure cloud storage services that comply with industry security standards
• We implement regular automatic cleanup mechanisms to ensure data is not retained long-term

Data Sharing and Disclosure

We do not sell, trade, or transfer your personal information to third parties, except in the following circumstances:

Legal Requirements

• To comply with legal obligations or respond to lawful government requests
• To protect our rights, property, or safety, or that of our users or the public
• To prevent fraud or technical issues

Data Security Measures

We implement multiple security measures to protect your information:

• Transmission Encryption: All data transmission uses SSL/TLS encryption
• Storage Encryption: Files are encrypted when stored on servers
• Access Control: Strict limitations on employee access permissions
• Regular Cleanup: Automatic deletion of expired files and data
• Security Monitoring: 24/7 monitoring of system security status

Your Rights

You have the following rights regarding your data:

• Access Rights: View your account information and conversion records at any time
• Deletion Rights: Delete your account and related data at any time
• Modification Rights: Update your personal information and preference settings
• Data Export: Request export of your conversion records and data

Cookie Policy

We use cookies to:

• Maintain your login status
• Remember your preference settings
• Analyze website usage
• Provide personalized experiences

You can manage cookies through your browser settings, but some functionality may be affected.

International Data Transfer

Your data may be processed and stored in locations outside your country/region. We ensure appropriate security measures are taken to protect your data regardless of where it is stored.

Minor Privacy

Our services are intended for users 18 years and older. If you are under 18, please use our services under the supervision of a parent or guardian.

Privacy Policy Updates

We may update this privacy policy from time to time. For significant changes, we will notify you through website notifications or email. Your continued use of our services indicates acceptance of the updated policy.

Last Updated: July 2025

Contact Us

If you have any questions about this privacy policy or concerns about data processing, please contact us:

• Website: jpg-to-excel.com
• Email: [email protected]
• Customer Service: Through our website contact form

Thank you for trusting our service! We are committed to protecting your privacy and providing a secure and reliable image-to-Excel conversion experience.